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1. Website Covered
2. Information Collected
dotCloud offers a variety of services that are collectively referred to as the “Services.” dotCloud collects information from individuals who visit the Company’s Website (“Visitors”) and individuals who register to use the Services (“Customers”).
When expressing an interest in obtaining additional information about the Services or registering to use the Services, dotCloud may require you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, dotCloud may require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). dotCloud may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About dotCloud Customers.”
As you navigate the Company’s Website, dotCloud may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Website (such as the Web pages viewed and the links clicked).
The Company also collects and uses personal data regarding its employees (“Employee Data”), which may include: name, address, job title and other job information, location, compensation information, identification number, employment history, and copy of employment agreement.
3. Use of Information Collected
The Company uses Data About dotCloud Customers to perform the services requested. The Company may also use Data About dotCloud Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company and its partners, such as information about promotions or events.
dotCloud uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for the Services.
dotCloud uses Website Navigational Information to operate and improve the Company’s Website. The Company may also use Website Navigational Information alone or in combination with Data About dotCloud Customers to provide personalized information about the Company.
Employee Data is only used for the for the purposes of facilitating the performance of certain administrative tasks and functions relating to general employment and for processing and investigating reports under the Company’s codes and policies ( “Employee Data Purposes”).
4. Website Navigational Information
dotCloud may use commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Website (“Website Navigational Information”). This section describes the types of Website Navigational Information that may be collected on the Company’s Website and how this information may be used.
If you have chosen to identify yourself to dotCloud, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Session cookies are required to use the Services.
dotCloud may use information from session and persistent cookies in combination with Data About dotCloud Customers to provide you with information about the Company and the Services.
4.2 Web Beacons - dotCloud may use Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Website and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Website tied to the Web beacon, and a description of a Website tied to the Web beacon. For example, dotCloud may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Website. dotCloud uses Web beacons to operate and improve the Company’s Website and email communications.
dotCloud may use information from Web beacons in combination with Data About dotCloud Customers to provide you with information about the Company and the Services.
4.3 Flash Cookies - dotCloud may use local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our site to personalize your visit. Third parties, with whom the Company partners to provide certain features on our site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies.
4.4 IP Addresses - When you visit dotCloud’s Website, the Company may collect your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, dotCloud may uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Website.
4.5 Third Party Cookies - From time-to-time, dotCloud may engage third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Website. dotCloud may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it.
5. Public Forums, Refer a Friend, and Customer Testimonials
dotCloud may provide bulletin boards, blogs, or chat rooms on the Company’s Website. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. dotCloud is not responsible for the personal information you choose to submit in these forums.
Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Website. When using the referral program, the Company requests the friend’s name and email address. dotCloud will automatically send the friend a one-time email inviting him or her to visit the Company’s Website. dotCloud does not store this information.
dotCloud may post a list of Customers and testimonials on the Company’s Website that contain information such as Customer names and titles. dotCloud obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
6. Sharing of Information Collected
From time to time, dotCloud may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from dotCloud, the Company may share Data About dotCloud Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s), once dotCloud has notified you of the information to be shared and obtained your consent to the sharing of the information. dotCloud does not control our business partners’ use of the Data About dotCloud Customers we collect, and their use of the information will be in accordance with their own privacy policies
dotCloud may use third-party service providers to manage credit card processing. Such service providers will not be permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.
dotCloud reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
Employee Data is only disclosed to third parties for the Employee Data Purposes. In no case does the Company disclose to third parties Employee Data for any incompatible purpose without first notifying the data subject and providing the data subject with an opportunity to affirmatively opt-out or object to such use or disclosure.
7. Users from outside the United States
8. Communications Preferences; Opt Out Policy
dotCloud offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to privacy [at] dotCloud [dot] com. If, at any time after registering, you change your mind about receiving information from us or about the use of information volunteered by you, please send us a request specifying your new choice. Please contact us as specified herein.
9. Correcting and Updating Your Information
Customers may view, update or change their registration information by logging in to their accounts at http://www.dotCloud.com. Requests to access, change, or delete your information will be handled within 30 days.
dotCloud uses appropriate administrative, technical, and physical security measures to protect Data About dotCloud Customers. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. You should note that in using the Website and our related services, your information will travel through third party infrastructures which are not under our control.
11. Change of Control
As dotCloud develops its business, it may buy or sell assets or business offerings. Data About dotCloud Customers is generally one of the transferred business assets in these types of transactions. dotCloud may also transfer such information in the course of corporate divestitures, mergers, or dissolution.
12. US-EU and US-Swiss Safe Harbor Framework
dotCloud complies with the US-EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. dotCloud has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view dotCloud's certification, please visit http://www.export.gov/safeharbor/ .
13. Contacting Us